Customer registrations for Instructor-Led and/or Live Virtual courses are not confirmed until complete payment information is confirmed by Accela U. Accela U will then send you an Enrollment Confirmation email once your registration is confirmed.
Any request by Customer to reschedule or cancel their course registration must be received in writing to firstname.lastname@example.org and confirmed by Accela U at least seven (7) business days prior to the scheduled date of the scheduled course. If Customer fails to provide such confirmation of cancellation, Customer will forfeit all applicable fees.
Accela U reserve the right to reschedule or cancel a learning course due to low enrollment or if necessitated by an unforeseen circumstance (such as adverse weather), and if so, Customer may choose to: (1) receive a full refund of the applicable fees; or (2) reschedule and attend another class, prior to the expiration of the applicable term. Accela U will not be liable for non-refundable travel that the customer may incur.