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This course prepares you to build and maintain all facets of record type configuration within the Civic Platform.
The Record Type Configuration and Maintenance course is designed to equip you with the skills and knowledge required to build and maintain all facets of record type configuration within the Civic Platform. Throughout this course, you will learn basic and advanced configuration options for associated record components and be able to successfully build fully functioning record types from setup to deployment in the Civic Platform, Citizen Access, and Accela Mobile based on agency business requirements.
As an administrator, you will learn how to set up record types with the appropriate forms, tasks, and workflow rules, ensuring that users have access to the information they need to perform their jobs effectively. Additionally, you will gain an in-depth understanding of how to customize record types to meet your agency's unique needs, including configuring custom fields, setting up validation rules, and creating custom scripts.
Furthermore, this course will cover how to deploy record types across multiple platforms, including the Civic Platform, Citizen Access, and Accela Mobile, ensuring that users can access critical information from anywhere. You will learn how to manage the deployment process, ensuring that your record types are successfully deployed and available for use.
By the end of this course, you will be equipped with the skills and knowledge required to build and maintain all facets of record type configuration within the Civic Platform. You will be able to customize record types to meet your agency's unique needs, ensuring that users have access to the information they need to perform their jobs effectively.
By the end of this course, learners will be able to:
Civic Platform Administrators and Accela Partners responsible for configuring or maintaining the Civic Platform instance.
Laptop or computer
2 monitors for best experience
Stable internet connection
Zoom application enabled
Video and Audio capabilities