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Citizen Access Level 1 Certification Test-out

The Citizen Access Level 1 Certification Test-out option is available for Agency Administrators and Accela Implementation Partners who meet the Certified Professional or the Certified Partner Level 1 requirements.

Description

The test-out option is available to experienced Citizen Administrators or Accela Implementation Partners with at least 1 year of Citizen Access Administration/Configuration experience.  The test-out option allows you to bypass the live-instruction and go straight to the certification project. 

The test-out process begins with a 30-45 minute Q&A session with a Certification Instructor.  During this mandatory introduction, all details concerning the project requirements, testing criteria and communication will be provided.  

Target Audience

Agency Administrators or Accela Implementation Partners

Prerequisites

Confirmation of the ACP Level 1 requirements.

Class Technical Requirements

Laptop/desktop

Stable internet connection

Audio/video capabilities

Access to the Zoom video conferencing app

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