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Terms and conditions

  • Customer registrations for Instructor-Led and/or Live Virtual courses are not confirmed until complete payment information is confirmed by Accela U. Accela U will then send you an Enrollment Confirmation email once your registration is confirmed.

  • Any request by Customer to reschedule or cancel their course registration must be received in writing to and confirmed by Accela U at least 2 business days prior to the scheduled date of the scheduled course. If Customer fails to provide such confirmation of cancellation, Customer will forfeit all applicable fees.

  • Accela U reserve the right to reschedule or cancel a learning course due to low enrollment or if necessitated by an unforeseen circumstance (such as adverse weather), and if so, Customer may choose to: (1) receive a full refund of the applicable fees; or (2) reschedule and attend another class, prior to the expiration of the applicable term. Accela U will not be liable for non-refundable travel that the customer may incur.

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