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Accela Certified Designations


Accela University now offers the option to extend your Accela knowledge into an Accela certification. The Accela Certified Professional and Accela Certified Partner are professional-level designations that sets achievers apart from other Accela professionals. These certifications are available for both Agency Administrators and Accela Partners.


Set yourself apart from the rest with an ACP designation!

Agency Administrators

Agency Administrators can now certifiy in each of the 5 configuration topics upon completion of requirements. A Super-Administration Professional designation will be awarded when completion of all 5 courses and associated requirements are complete. Certification privileges last for 18 months and can be renewed at regular intervals. The 5 configuration topics are:

Accela Certified Professional Level 1 requirements include:

  1. Completion of the coursework.

  2. Completion of course project.

  3. Technical brief detailing at least one year of work experience configuring unique agency requirements.

  4. ACP Level 1 Test-out events available HERE

Accela Certified Professional Level 2 requirements include:

  1. Accela Certified Professional Level 1 designation.

  2. 3+ years of work experience configuring unique agency requirements.

  3. Technical brief that details evidence of configuration expertise. The technical brief should included 3+ examples of unique configuration enhancements, business process or business requirement being addressed and evidence of business or workflow improvements related to configuration expertise/enhancements.

  4. Written letter of recommendation from direct supervisor detailing the business effects of configuration expertise.

*For additional certification instructions such as test-out options, application procedures and renewals unique to individual topics, please email university@accela.com.

Accela Sales Partner

The Accela Certified Partner is a professional-level designation that sets achievers apart from other Accela sellers. The Accela Message certification confirms your knowledge, skills and abilities in selling Accela in the state and local government space.

Accela Implementation Partner

Accela Partners can now certify each of the 5 implementation topics. An overall Certified Implementation Partner designation will be awarded when all topic-specific certifications are awarded. Certification privileges last for 18 months and can be renewed at regular intervals. The 5 implementation topics are:

Accela Certified Partner Level 1 requirements include:

  1. Completion of the coursework.

  2. Completion of course project.

  3. Technical brief detailing at least one year of work experience configuring unique agency requirements.

  4. ACP Level 1 Test-out events available HERE.

Accela Certified Partner Level 2 requirements include:

  1. Accela Certified Partner Level 1 designation.

  2. 3+ years of work experience implementing unique agency requirements.

  3. Technical brief that details evidence of implementation expertise. The technical brief should include 3+ examples of unique implementations that detail the business process or business requirement being addressed and evidence of business or workflow improvements related to implementation expertise/enhancements.

  4. Written letter of recommendation from direct supervisor detailing the business effects of implementation expertise.

  5. Email the required documentation university@accela.com.

*For additional certification instructions such as test-out options, application procedures and renewals unique to individual topics, please email university@accela.com.