University Services

Instructor-led Learning Events

Join any of the many synchronous learning events available year round. These virtually delivered, hands-on learning events will develop or sharpen your ability and confidence to administrate your instance of the Civic Platform and associated components. All events can be attended from the comfort of your office or home and are led by a live Accela University facilitator.

Suggested Administrator Courses

• Civic Platform Records and Mobile Administration

• Civic Platform User Experience Administration

• Citizen Access Administration

• GIS Administration

• Ad Hoc Reports

Suggested Developer Courses

• EMSE Scripting Level 1

• EMSE Scripting Level 2

• EMSE Scripting Level 3

• Construct API

• SQL Server Reporting Services

• Crystal Reports

• Accela Insights Available Soon

Self-paced Learning Paths

Register for any asynchronous Learning Paths and build your understanding of the Accela Civic Platform on your own time, at your own pace and from wherever you are. Whether you are an agency Inspector, Analyst, Counter Specialist, etc. and you depend on the Accela Civic Platform to complete your daily task, there is a course designed for you. Registration is complimentary.

Note, in addition to your Accela University account, learners must have an Accela Success Community user login to access the Learning Paths. Detailed instructions are included in the course registration confirmation emails. Registration is quick and complimentary for all Accela partners and clients.

Suggested End-Users Courses

• Civic Platform Basics

• Working with Records

• Workflow Management

• Working With Fees

• Managing Payments

• Working with Inspections

• People and Property

• Working With Conditions

• Working With Documents

• Working With Filters

• Working With Sets

• Working With Activities

• Working With Accela GIS Maps

• Working With Accela Electronic Document Review

Certifications

An exciting new opportunity offered by Accela University is the option to extend your Civic Platform training into a Civic Platform Certification. The Accela Certified Professional is a professional-level designation that sets achievers apart from other Accela users. Click HERE to read more about the Accela Certified Professional opportunities.