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Civic Platform End-Users

A selection of Civic Platform courses designed to teach the skills needed to work within the Civic Platform.

Description

Welcome to our comprehensive selection of Civic Platform courses, meticulously designed to equip participants with the essential skills required to excel within the Civic Platform. This self-paced training program is ideal for individuals seeking to gain a solid foundation in effectively utilizing the Civic Platform for various tasks and workflows.

By the end of this self-paced training, participants will have developed a solid foundation of basic skills in the key areas of the Civic Platform. Whether you're a new user or looking to enhance your existing knowledge, this course is tailored to provide you with the expertise needed to confidently navigate and utilize the Civic Platform for your daily tasks.

Enroll today and embark on your journey to becoming proficient in the Civic Platform's essential functionalities. Start unlocking the full potential of the Civic Platform and maximize your productivity! 

Course Objectives

Upon completion of this training series, participants will have developed a strong grasp of the fundamental skills necessary for working within the Civic Platform. The course curriculum focuses on the following key areas:

  1. Civic Platform Basics:

    • Acquire a comprehensive understanding of the Civic Platform's core functionalities and features.
    • Navigate the user interface with ease and confidence.
    • Learn how to personalize your workspace for optimal productivity.
  2. Working with Filters:

    • Master the art of using filters to efficiently retrieve and manage data.
    • Explore different filtering techniques to refine search results effectively.
    • Understand how filters can streamline your workflow and improve data accuracy.
  3. Working with Records:

    • Develop proficiency in working with records within the Civic Platform.
    • Learn how to create, update, and manage records seamlessly.
    • Gain insights into maintaining data integrity and adhering to best practices.
  4. Working with Documents:

    • Explore the document management capabilities of the Civic Platform.
    • Learn how to upload, organize, and access documents efficiently.
    • Understand the importance of document collaboration and version control.

Class Technical Requirements

  1. Access to the Accela Success Community (follow instructions in registration confirmation email from Accela University to gain Success Community access).
  2. Stable Internet Connection.
  3. The following urls whitelisted:
    • https://accelau.my.trailhead.com
    • https://vimeo.com
  4. Audio/video capabilities enabled

Target Audience

Agency Business and End-users

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