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A selection of Civic Platform End-user courses designed to teach agency super users the skills needed to work within the Civic Platform.
Welcome to the Civic Platform End-User Courses for Agency Super Users! This selection of courses is specifically designed to equip agency super users with the necessary skills to effectively navigate and utilize the various functionalities within the Civic Platform. By completing these courses, you will develop a solid foundation in working with the Civic Platform and gain expertise in key areas essential to your role as a super user.
Each course in this selection will provide a comprehensive exploration of the respective topic, including interactive exercises, practical examples, and quizzes to reinforce your understanding and application of the concepts. As an agency super user, these courses will empower you to effectively navigate and utilize the Civic Platform's features, enhancing your productivity and efficiency within your role.
Feel free to progress through the courses at your own pace, allowing for flexible learning and the opportunity to revisit any modules as needed. By the end of this course selection, you will have developed essential skills and knowledge in the areas necessary for working proficiently within the Civic Platform as an agency super user. Get ready to embark on this educational journey and enhance your expertise in the Civic Platform!
Learning Objectives: Upon completion of this course selection, you will have developed basic skills in the following areas of the Civic Platform:
Civic Platform Basics:
People & Property:
Working with Filters:
Working with Records:
Workflow Management:
Working with Fees:
Managing Payments:
Working with Activities:
Working with Inspections:
Working with Conditions:
Working with Documents:
Working with Sets:
Accela Maps/GIS:
Electronic Document Review:
Civic Platform End-user with organization-wide scope (Super Users).