Configuration Management

Preparing participants in the setup and usage of Construct API.

An end-user focused training on the new Oxygen User Interface.

This self-paced course is designed to orient administrators to the functionality and features of the Oxygen User Interface.

This course is an interactive introduction to writing reports in Crystal.

Learn how to configure and maintain Citizen Access for your agency.

Learn how to install Crystal Report Developer

Learn how to establish a 32-bit ODBC connection.

This training provides participants with the skills and knowledge to use the Ad Hoc tool to prepare, manage and deploy low to medium level reports.

This course is designed to prepare you to configure and maintain Accela JavaScript GIS maps in the Civic Platform and Citizen Access.

This course is an interactive introduction to writing reports in SQL Server Reporting Services (SSRS).

Power your Accela journey with intelligent use of Civic Platform tools.

Power your Accela journey with intelligent use of the Civic Platfrom Record Administration tools.

Power your Accela journey with intelligent use of the Civic Platfrom Workflow Managements tools.

Power your Accela journey with intelligent use of the Civic Platfrom Fee functionality.

Power your Accela journey with intelligent use of Managing Payments in the Civic Platform

Power your Accela journey with intelligent use of Inspection functionality in Accela Mobile and the Civic Platform.

Power your Accela journey with intelligent use of People and Property functionality in the Civic Platform.

Power your Accela journey with intelligent use of People and Property functionality in the Civic Platform.

Power your Accela journey with intelligent use of Civic Platform Documents.

Power your Accela journey with intelligent use of Civic Platform Filters.

This trail introduces the Sets functions that can be applied to Records, Parcels, Addresses and Licensed Professionals.

**Coming Soon** Power your Accela journey with intelligent use of Civic Platform Electronic Document Review.

Unlock the full potential of the Accela Civic Platform by attending the monthly release training sessions. Tailored to equip you with the latest insights and skills, these sessions delve into the key features, functionalities, and enhancements of the newest release. Join us to ensure you're leveraging every advantage the Civic Platform offers and maximizing the return on your investment.

This course prepares you to build and maintain all facets of record type configuration within the Civic Platform.

This course prepares you to configure and maintain the user experience for the Civic Platform.

This trail introduces you to working Activities for Records, APO, and People.

The Civic Platform User Experience Level 1 Certification Test-out option is available for Agency Administrators and Accela Implementation Partners who meet the Certified Professional or the Certified Partner Level 1 requirements.

The Citizen Access Level 1 Certification Test-out option is available for Agency Administrators and Accela Implementation Partners who meet the Certified Professional or the Certified Partner Level 1 requirements.

The Accela GIS Level 1 Certification Test-out option is available for Agency Administrators and Accela Implementation Partners who meet the Certified Professional or the Certified Partner Level 1 requirements.

The Ad Hoc Reports Level 1 Certification Test-out option is available for Agency Administrators and Accela Implementation Partners who meet the Certified Professional or the Certified Partner Level 1 requirements.

The Civic Platform Records and Mobile Level 1 Certification Test-out option is available for Agency Administrators and Accela Implementation Partners who meet the Certified Professional or the Certified Partner Level 1 requirements.

This trail introduces you to working with Accela GIS Map functionality.

A selection of Civic Platform End-user courses designed to teach agency technical users the skills needed to work within the Civic Platform.

A selection of Civic Platform End-user courses designed to teach agency Inspectors the skills needed to work within the Civic Platform and Accela Mobile.

A selection of Civic Platform End-user courses designed to teach agency Reviewers and Approvers the skills needed to work within the Civic Platform.

A selection of Civic Platform End-user courses designed to teach agency back-office staff the skills needed to work within the Civic Platform Back Office.

A selection of Civic Platform End-user courses designed to teach agency finance and accounting users the skills needed to work within the Civic Platform.

A selection of Civic Platform End-user courses designed to teach agency super users the skills needed to work within the Civic Platform.

A selection of Civic Platform courses designed to teach the skills needed to work within the Civic Platform.

This trail introduces you to the Accela Electronic Document Review tool.

We are excited to introduce the Accela Civic Platform 24.1 Release, a significant update that brings a host of new features, improvements, and enhancements to your Accela platform.

We are excited to introduce the Accela 23.2 Fall Release, a significant update that brings a host of new features, improvements, and enhancements to your Accela platform.

We are excited to introduce the Accela 23.2 Fall Release, a significant update that brings a host of new features, improvements, and enhancements to your Accela platform.

The Accela Insights Administration Course offers comprehensive training for administrators seeking proficiency in leveraging Accela Insights within the Accela Civic platform.